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With the template feature, users can save canned messages for future use. To create a template, log in to the Zipwhip web app. Click the templates tab on the left navigation bar to open the templates page. Click the orange add new template button. Enter the template title and message and click save. Clicking on the pencil icon will allow you to edit the template. To insert a template message into a conversation, click on the clipboard icon underneath the text box and select the message you would like to use.