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In this Q&A session, Sean Reynolds and Dan Chapman discuss the concept of locking an interest rate. Dan explains that locking a rate means securing it for a specific time, usually 30 days, until the loan closes. This guarantees that the borrower will not receive a rate worse than the locked rate. While the lock can be extended if needed, there is a small chance that the rate could improve after locking. However, borrowers are assured that the locked rate will not exceed the agreed rate. The session aims to clarify the process and implications of interest rate locks for mortgage customers.