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In today's webinar titled "Patient Engagement in Healthcare: Leveraging SMS and Adapting to the New Normal," hosted by Message Media, moderator Sheri Hugh Smith welcomes participants and outlines housekeeping items. Attendees are encouraged to report any technical issues via the question panel and to submit their questions during the webinar. Presenting are Doug Rubick, President of Message Media for the US and UK, and Gabe Bueller, a subject matter expert. The webinar aims to discuss strategies for improving patient engagement in healthcare through SMS communication. Doug is then introduced to lead the presentation.