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good afternoon thank you for joining todays webinar hosted by message media my name is sheri hugh smith and i am the moderator for todays webinar todays webinar is titled patient engagement in healthcare leveraging sms and adopting to the new normal before we begin todays webinar a few housekeeping items if you should have any problems looking or seeing the screen seeing the presentation or listening hearing the content within the presentation please click onto the question panel within your go to webinar dashboard and well try to help you on our end if you should have any questions throughout the webinar we ask that you also list your questions in the question panel within your go to webinar dashboard todays presenters doug rubick who is our president of the us and uk for message media and gabe bueller who is our subject matter expert as well here at message media with that being said ill hand it over to doug and doug will take it from here doug thanks sherry uh as as sherry j