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In this tutorial, you'll learn how to use restatement, reflection, and clarification for effective patient information gathering and accurate documentation. Start by greeting the patient warmly and introducing yourself, explaining your role. Choose a private area for the interview to ensure confidentiality. Inform the patient about the purpose of the information gathering. Utilize therapeutic communication techniques to complete the history form, recording essential details such as the patient's full name (including middle initial), address, marital status, gender, age, date of birth, telephone numbers, and insurance information. Also, capture the name, address, and phone number of the patient’s employer, ensuring accuracy even if some information is already in the electronic record.
