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In this tutorial, Jamison, an in-house lab technician at Impact Networking, addresses common fax line issues. He advises first to ensure the fax machine is functioning by pressing the fax and on hook buttons. If no sound is heard, check that the phone cord is connected to the line port, not the phone port. Once corrected, pressing the on hook button should produce a modem noise. For problems receiving a fax, he suggests dialing the fax number from a phone; if the same modem noise is heard, the issue is not on the fax machine's end. This guidance aims to help resolve fax-related issues effectively.
