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In this video tutorial, the presenter demonstrates how to automatically generate a ticket and email to participants after a webinar or seminar. The email includes an attached certificate with the participant's name, which is customized through coding in Google Sites and Google Sheets. The process starts by creating a certificate template and entering the necessary code to facilitate name changes. The presenter also mentions setting up a registration form, which collects the participant's full name and email address, needed for sending the email and certificate. This method streamlines the post-webinar communication process.