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welcome to steadypoint help desk office 365. this is a short demo demonstrating how to create a ticket via email lets start by redirecting to microsoft power automate we use microsoft power automate to connect your support emails with our app you can configure multiple email accounts to collect support requests sign in to your account select data from the menu and proceed to select connections from the drop down menu you will now see the connection screen if you have pre-existing connections select new connection otherwise hit the create a connection button in the middle of the screen you will need to create four different connections each one has to be set up individually from the list of possible connections either scroll down or search for office 365 outlook the email address that will be used to receive the tickets sharepoint the account used to create tickets in steadypoint help desk office 365 users to retrieve user information and content conversion once all four connections h
