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In this episode of his YouTube tutorial, Benitez discusses how to send an email using a queue, building on prior episodes where he demonstrated sending emails from a user account with templates in Dynamics 365. He highlights the use of a queue for sending from generic email addresses, such as "no-reply," which is common in customer service contexts. The tutorial will cover a specific use case similar to episode 21, where an email template is utilized to send a message to a single recipient. Benitez aims to show how this method can streamline the email sending process in such environments.