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Jedd discusses sending virtual faxes as a Jive customer, highlighting that users in the U.S. and Canada can send and receive faxes without owning a physical fax machine. Jive's virtual fax option allows faxes to be sent only to phone numbers, not office extensions. Previously, there were page limits for daily faxes, but Jive's updated option eliminates these restrictions, allowing users to send an unlimited number of pages. For faxes exceeding 200 pages, splitting them into multiple emails is advised for quicker transmission. A system administrator must set up the virtual fax machine and provide access codes and a unique domain name.