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When sending a survey via email, crafting an effective subject line and message is essential for engagement. Start by editing the subject line to be concise and relevant, such as "How was your experience with us?" instead of a generic request for feedback. This gives recipients a clear idea of the survey's focus. If your survey begins with a multiple choice, NPS, or star rating question, you can embed it directly in the email. This allows respondents to answer the question right away, with their response carried into the actual survey. If preferred, you can choose not to embed the first question by toggling it off. Additionally, remember to edit the message body to clarify the survey's purpose and estimate completion time.