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To create and send certificates upon survey completion, follow these steps: 1. Go to your event and select the Communications tab, then click on Surveys. Choose the survey for which you want to issue a certificate. 2. In the Survey Permissions section, select who can participate. Using session level permission allows for a session-specific survey and certificate. 3. Scroll to the Completion Acknowledgment Email section, toggle on the option to send the email, and fill in the required information. 4. Check the box to attach the attendance certificate PDF from the Word template. Download and design your certificate, ensuring to include tokens for recipient's first and last names. These tokens will automatically replace with the attendee's name in the email. Remember to save your changes.