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In this video, the importance of email templates for businesses is discussed. Email templates are essential if you find yourself writing the same email multiple times, whether for scheduling sessions, answering FAQs, or explaining policies. Creating templates saves time and ensures consistency in communication. The speaker shares their experience of previously responding to client inquiries without established templates, which led to confusion and inefficiency. By setting up email templates, businesses can streamline communication and provide clear, consistent information to clients. It’s emphasized that if you've written an email before, it’s time to create a template for it.
