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hi there this is james from practice dilly in this video you will learn how to send and receive text messages to your patients once you log into practice dilly click message center in the left panel on this page you can view all the text messages exchanged with your patients in the past to send a new message look up the patient by typing their last name if you are using a software program such as dentrix eaglesoft or open dental the matching patients will be retrieved automatically select the patient that you wish to send a message to [Music] type the message and click the send button patients receive the text messages from your office number that way they can easily identify where the message is from the response from the patient will appear in the same chat window alternatively you can enter the mobile number and send a message [Music] i would like to mention some cool features here if you hover your mouse over the information icon next to the contact you will see all the patients o