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hi hello everyone in this video Id like to show you how to send a report that you have in service now that you have created and you would like to send to that report to anyone to their email address you wont send yourself or to anyone that you know and you can schedule the report on like you would like to send on a specific time during the day or weekly basis or monthly basis or this kind of thing so the first thing what we need to do by default the service now dont have the option enabled for sending the email so we have to enable the option for doing that we go to email Diagnostics so I type email a TI a and I get to email diagnostic I click on that so as you can see here this is the page where you can see all the settings for email sending and receiving if you notice here email sending is disabled as well email saving and disabled in our case here as we are sending the email we are just going to enable this option so there are two ways to enable the option either you can click o