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Send Customer Feedback via SMS

Send Customer Feedback via SMS

Note: Some features described here aren't available yet. Contact us at support@dochub.com if you're interested.

Aug 6th, 2022

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01. Upload a document from your computer or cloud storage.

02. Add text, images, drawings, shapes, and more.

03. Sign your document online in a few clicks.

04. Send, export, fax, download, or print out your document.

Easy guide on the way to Send Customer Feedback via SMS

Having complete power over your papers at any time is crucial to ease your day-to-day duties and enhance your efficiency. Accomplish any goal with DocHub tools for document management and convenient PDF editing. Access, modify and save and integrate your workflows with other safe cloud storage services.

Follow these basic steps to Send Customer Feedback via SMS employing DocHub:

Sign in in your account or register for free with your Google account or e-mail address.
Select a file you want to add from your computer or integrated cloud storage service (Box, Google Drive, or OneDrive).
Access DocHub advanced editing tools with a user-friendly interface and edit Customer Feedback in accordance with your needs.
Send Customer Feedback via SMS and save adjustments.
Quickly fix any mistakes prior to going forward with your papers export.
Download, export and send out or easily share your document along with your colleagues and customers.
Come back to your document or create Templates to increase your efficiency

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How to Send Customer Feedback via SMS

5 out of 5

3 votes

In this tutorial on using Waste Cells' customer portal, you learn how to obtain instant customer feedback using SMS Engage. To begin, select the contacts for the SMS and draft your message, ensuring to include a provided link. Choose the applicable sub-account and select a schedule for sending the message. After processing the request, you can rename the campaign and hit send. For analytics, click on the SMS Engage tab to analyze survey results, including response rates and average click and response times. This integrated system allows for seamless real-time operations, providing valuable feedback insights. For more information, visit wastecells.com.

Got questions?

Below are some common questions from our customers that may provide you with the answer you're looking for. If you can't find an answer to your question, please don't hesitate to reach out to us.

Is SMS marketing the future?

The future of SMS marketing looks bright, and the possibilities are endless. Its an effective way for businesses of all sizes to engage with their customers in a more direct, personal manner. As technology continues to evolve, so too will SMS marketing and its capabilities.

How do you ask for feedback from customers via text?

Hi, [customer name], thanks for stopping by today! Would you please take a moment to leave us some feedback? It should only take a minute. [Review link].

How do I send a survey via SMS?

Create a Text Message Collector Go to the Collect Responses section of your survey. Choose Send a Text. Add recipients. Click Edit to identify your company name in the Message. Edit the collector Options. Optional: Click Test to send a test text. Click Send.

Can I legally text message my customers?

Unlike cold calling and cold email, cold texting is illegal. The Telephone Consumer Protection Agency (TCPA) and Federal Communications Commission (FCC) have regulations that require businesses to get an opt-in from customers to text them. Failure to do so can result in substantial charges.

Is SMS marketing effective?

Open rate. Compared to emails, SMS tend to be more effective. Their open rate is 98%, with only 20% for emails. SMS marketing is a more direct route to customers because recipients are notified instantly, and text messages usually have a better chance of being seen.

Do consumers like SMS marketing?

81.2% of consumers are opted in to at least one brands text message marketing program, but many are subscribed to more than one.

Why SMS marketing is effective?

In particular, text message marketing offers a read rate of 97% within 15 minutes of delivery, making it one of the best methods of marketing with minimal costs. Not only will most customers read your messages almost immediately, but 45% of mobile marketing campaigns generate a successful ROI.

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