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In sales, particularly B2B or B2C, prospects often say they want a quote via email, but this can sometimes be misleading. Sales professionals should strive to clarify the prospect's intent and qualification instead of getting caught in ambiguous statements. Being direct in communication is crucial, but many salespeople hesitate due to their attachment to making a sale and earning commission. It's essential to ask qualifying questions to better understand the prospect's true interest. By doing so, you can streamline the sales process and improve your chances of closing deals more effectively.