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In this fourth module on request and apology emails, you'll learn to communicate more politely and sincerely in professional emails. The upcoming lessons will focus on making requests using phrases like "please" and question forms such as "could" and "would." The lesson emphasizes the importance of using expressions like "Would you mind" and "would like" in various business contexts. Making requests in emails is a common communication reason, applicable in situations such as seeking information on processes, employment opportunities, or directions. This module serves to enhance your email etiquette in professional interactions.