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A booking confirmation email is sent to users after they book a flight, hotel, or appointment. Its purpose is to provide all necessary booking information in one place. These emails are crucial for customer loyalty, as they demonstrate ongoing care for clients and typically have high open rates and click-through rates, performing better than promotional campaigns. They positively impact an organization's reputation. Additionally, by using marketing automation services, businesses can automate the sending of these emails, allowing them to focus on their marketing strategies while reassuring subscribers about their bookings.