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hey Im Atul from JustFix and Im going to show you how to send a letter of complaint to your landlord. were gonna start out with a few basics like your first name, your last name, your address, and your apartment number. Then well ask you a few more questions about what kinds of problems youre experiencing, your lease type well let you know what your rights are based on what youve told us. Then well ask you to fill out your phone number and create a password. next well ask you to do an apartment self inspection where you go room by room, select all the issues youre experiencing using our issue checklist. if you dont see your issues listed you can always add your own. next well ask for dates when you know youll be home for the landlord to schedule repairs. we automatically look up your landlords information as its registered with the New York City Department of Housing and Preservation, or HPD. This saves you time and makes sure your letter gets the right person. and n