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Jedd discusses sending virtual faxes as a Jive customer. While traditional fax machines are still used, Jive's virtual fax service allows customers in the U.S. and Canada to send and receive faxes without needing a physical machine. Faxes can only be sent to phone numbers, not office extensions. Previously, there were daily limits on the number of pages that could be faxed, but now users can send an unlimited number of pages. For documents exceeding 200 pages, Jive recommends splitting them into multiple emails for faster transmission. Before starting, a system admin must set up the virtual fax machine, providing the access code and unique domain name.