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In this tutorial, Kevin explains how to perform a mail merge using Word, Excel, and Outlook. He describes mail merge as a method similar to personalized billing statements from electric companies, allowing users to send customized envelopes, letters, or emails with individual information. He begins by opening Microsoft Word and creating a new blank document. Kevin emphasizes that he is an employee at Microsoft and intends to guide viewers through the mail merge process step by step. The tutorial showcases how to access the mailings feature in Word to initiate the mail merge.
