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[Music] hello everyone thanks for tuning in im emily the home bookkeeper and on this channel i help business owners and fellow freelance bookkeepers navigate the ever-changing quickbooks online while also sharing insightful videos on all things business ownership and finance you might hear my kiddo in the background but in todays video i am going over the process of sending a client to collections as a service based entrepreneur every now and then ill get a scammy client who tries to gain services rendered for free not often does this happen but yes it does recently i had a real estate investor from arizona try and fail to dispute her invoice payments and currently i have my longest past due client in collections a contractor from salt lake city utah she will most likely be filing bankruptcy and the collection will be consolidated in that which is a bummer but her financial situation was too far gone before she docHubed out to me for help anyways bankruptcy will be covered in anothe