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Carlos, a Pacific Blue Cross member and claims services manager, shares how to quickly and easily submit a claim online. Members can instantly check claim approval status, with payments typically deposited in their bank accounts within 48 hours. To submit a claim, users must sign in to their member profile, then click the "Submit Claims and Forms" button. Claims for prescription drugs, vision care, psychology, massage, and chiropractic services can be filed online. If an expense isn't listed, a downloadable claim form is available. After selecting the claim category, users can proceed by clicking "Next" and filling in the required claim details.