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hi im carlos a pacific blue cross member and employee as the manager of claim services i have a passion for making members lives easier which is why im going to show you how fast and easy it is to submit a claim online youll be able to see right away if your claim has been approved and payment will usually be deposited into your bank account within 48 hours to begin making a claim youll need to sign in to your member profile from your personalized home page and select the blue submit claims and forms button on the right hand side of the screen prescription drugs and services like vision care psychology massage and chiropractic services can all be made online if you dont see your expense listed you can download a claim form here once youve chosen your claim category click the next button at the bottom of the page certain claims require paper forms to be filled out so once youve confirmed the claim is not one of these click Next to continue in the claim details section enter the