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In this video tutorial, the presenter explains how to automatically generate tickets and emails for participants after a webinar or seminar. The email will include an attached certificate that personalizes the participant's name based on pre-defined coding. The tutorial utilizes Google Sites and Google Scripts to create the certificate template. Steps include preparing the template, obtaining the necessary code to customize names, and creating a registration form that collects essential information such as full name and email. The email is crucial for sending out the certificates and confirmations effectively.