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In this video tutorial, you will learn how to automatically send SMS alerts for insurance claim approvals. Designed for insurance companies, the automation notifies policyholders after their claims are approved. It starts with creating an insurance claim form using Google Forms or any other form builder. Once policyholders submit the form, their data is saved in a Google Spreadsheet. After reviewing the data and updating the claim status to 'approved', SMS notifications are sent to the policyholders automatically. This process utilizes Twilio for sending SMS, and involves connecting Google Forms and Twilio through a trigger and action setup in the automation workflow.