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Jedd discusses the benefits of sending virtual faxes as a Jive customer. Users in the U.S. and Canada can send and receive faxes without owning a physical machine, as Jive offers a virtual fax service. Notably, faxes can only be sent to phone numbers, not office extensions. Previous limitations on the number of pages sent daily have been removed, allowing for unlimited faxing. However, for documents over 200 pages, it's advised to split them into multiple emails for faster processing. To get started, a system administrator must set up the virtual fax machine and provide the user with an access code and unique domain name.