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In this lecture, we explore the significance of training evaluation, specifically how to assess the effectiveness of a training program. The general training process consists of four phases: assessing training needs, enhancing the learning environment, selecting and administering appropriate training methods, and evaluating the training outcomes. The first step involves conducting a training needs assessment, followed by improving the learning context by considering trainee characteristics and the organizational environment. Finally, suitable training methods (such as lectures or simulations) are chosen to effectively develop the knowledge, skills, abilities, competencies, and behaviors targeted by the training program.
