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Save Software Maintenance Agreement Template in PPR

Save Software Maintenance Agreement Template in PPR

Aug 6th, 2022

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How to Save Software Maintenance Agreement Template in PPR

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A Software Maintenance Agreement (SMA) serves as an extended warranty for software, providing benefits such as access to the latest releases, ongoing development, version compatibility with customers and suppliers, and unlimited technical support. While technical support can be obtained without an SMA, it incurs a charge of $150 per issue. To order an SMA upgrade, customers must receive a quote and submit a purchase order. Following this, it typically takes about a week to send out updates. The SMA kit, delivered in a box, includes a pen, a USB flash drive, and an agenda book, with the flash drive containing relevant software updates.

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