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Save Software Maintenance Agreement Template in DOC

Save Software Maintenance Agreement Template in DOC

Aug 6th, 2022

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How to Save Software Maintenance Agreement Template in DOC

4.7 out of 5

17 votes

A Software Maintenance Agreement (SMA) is essentially an extended warranty for software, allowing for upgrades, version migration, and ongoing software development. Key benefits include access to the latest releases of PCDMS, version compatibility with customers and suppliers, and unlimited technical support. While technical support is available without an SMA for a fee of $150 per issue, having an SMA provides enhanced support. To order an SMA upgrade, customers should await a quote, then provide a purchase order. After processing, updates will be sent in about a week, along with an SMA kit that includes a pen, USB flash drive, and agenda book.

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