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Save Software Maintenance Agreement Template

Save Software Maintenance Agreement Template

Aug 6th, 2022

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How to Save Software Maintenance Agreement Template

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A Software Maintenance Agreement (SMA) is essentially an extended warranty for software, providing benefits such as access to the latest software releases, ongoing development, version compatibility, and unlimited technical support. While technical support is available without an SMA for $150 per issue, having an SMA offers more comprehensive support. To order an SMA upgrade, you will need to receive a quote and submit a purchase order. Once the order is processed, it typically takes about a week to receive updates. Upon completion, an SMA kit is sent, which includes a pen, a USB flash drive, and an agenda book.

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