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Save Software Maintenance Agreement in JPG

Save Software Maintenance Agreement in JPG

Aug 6th, 2022

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How to Save Software Maintenance Agreement in JPG

4.7 out of 5

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An SMA, or Software Maintenance Agreement, functions as an extended warranty for software, allowing users access to upgrades, migration capabilities, and ongoing software development. Benefits of an SMA include receiving the latest releases of PCDMS, ensuring version compatibility with customers and suppliers, and unlimited technical support. While technical support can be accessed without an SMA for a fee of $150 per issue, having an SMA provides more comprehensive assistance. To order an SMA upgrade, once a quote is received, a purchase order is required, and updates typically take about a week to be sent. The SMA kit includes a pen, a USB flash drive, and an agenda book.

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