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hi everyone kevin here today i want to show you how you can use microsoft shifts first off what is microsoft shifts its a schedule management tool thats available in microsoft teams it allows you to both create and manage schedules when would you use something like this well lets say that you own or maybe you manage a retail location and you want to manage everyones schedule or maybe you work at say a hospital a technology company and you have someone whos on call or maybe you have your incident manager and you want to manage those schedules microsoft shifts can help with all of those scenarios im going to show you step by step first off how you could set up a shift and then how you can manage those ill show you what it looks like from a managers point of view and from a team members point of view all right lets jump on the pc and see how we can start taking advantage of shifts here i am on my pc and i have microsoft teams open im responsible for all of these different loca