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A Master Service Agreement (MSA) is a contract between two parties that outlines their expectations and obligations. It details the services provided, aiming to expedite the contract process and simplify future agreements. The MSA covers key aspects such as confidentiality, ensuring no disclosure of company secrets, and delivery requirements, specifying who will deliver services and timelines. It also addresses dispute resolution, outlining how conflicts will be resolved, and geographic locations, agreeing on where services will be performed. Additionally, the MSA clarifies intellectual property rights, determining ownership and usage of all relevant materials.