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In this video tutorial, the speaker aims to clarify key Software as a Service (SaaS) terminology for new employees and interested viewers. The discussion includes important concepts such as Monthly Recurring Revenue (MRR), with an emphasis on expansion, contraction, and reactivation MRR. The video also explains churn rate, differentiating between customer churn, gross revenue churn, and net revenue churn. Additionally, the speaker covers the significance of negative churn rate and its benefits for SaaS businesses. Finally, the tutorial discusses how to estimate Lifetime Value (LTV) and Customer Acquisition Cost (CAC), ensuring viewers gain a comprehensive understanding of essential SaaS metrics.