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Eighty-two percent of U.S. consumers stop doing business with a brand due to poor customer service, highlighting the importance of customer satisfaction. This can negatively affect business health, leading to loss of customers, decreased sales, and lower employee morale. To ensure customer satisfaction, it's essential to gather feedback at every stage of the customer journey through customer satisfaction surveys. ProProfs Survey Maker enables users to create various types of online surveys quickly, allowing for customization and comprehensive reporting. It's a versatile tool designed to ask any question in any format, facilitating actionable feedback collection.