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Travis from Student Loan Planner discusses essential actions to take when transitioning away from FedLoan Servicing. He emphasizes three key steps to safeguard your student loans and ensure progress towards forgiveness. The first step is to verify your contact information on the FedLoan website, checking your phone number, email, and address. This is crucial for communication with the new servicer regarding income updates, payment history, and employment certification forms. Further details and action steps will follow in the video, along with some light-hearted humor.