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welcome back to this credit control 101 series this is part two thank you for being here if youve joined the series here then please go back and watch part one these videos are made in order for a very specific reason so please go and watch part one and come back to part two if youve watched part one already then thank you thank you for coming back lets get started so the whole credit control process ive split it into two areas the first is agreeing credit which well go through in this video this includes things like credit applications credit limits that sort of thing credit approval letters all will be explained as the video goes on the second area which we covered in the next video is managing credits thatll be things like chasing customers for payment managing customer accounts so lets get started with agreeing credit and well look at credit applications to start off with now in this presentation there are going to be a couple of templates that im going to share with you