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In this tutorial, Mike Negami, a Lean Sigma Black Belt, discusses the importance of conducting a job analysis to create effective job descriptions and templates. He acknowledges that while this responsibility typically lies with the HR Department, process improvement experts play a critical role in ensuring that employees understand and engage with the improved processes. Successful implementation of improvements relies on proactive employee performance, making the workforce a fundamental component of process optimization. Negami emphasizes the need for collaboration with HR to enhance job clarity and ultimately drive overall company quality and effectiveness.
