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In this tutorial, Kevin introduces Microsoft Bookings, a scheduling tool designed for small businesses. It enables customers to book appointments for services, such as dental visits, piano lessons, haircuts, or personal training sessions. The platform allows users to set up a dedicated scheduling page where customers can select a service and choose a suitable time. Microsoft Bookings not only facilitates the appointment scheduling but also sends reminders to customers through email and text as their appointment approaches. The tool's versatility makes it useful for various types of businesses beyond just small enterprises.