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In this tutorial, Kevin explains Microsoft Bookings, a tool that enables customers to schedule appointments with small businesses such as dentists, piano teachers, hairdressers, and gym trainers. It provides a platform where customers can select the service they want and the timing for their appointment. Microsoft Bookings not only facilitates the appointment booking process but also sends reminders to customers via email and text as the appointment date approaches. Kevin, who is a Microsoft employee, emphasizes that while it is primarily designed for small businesses, its application extends beyond just that.
