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[Music] today I want to talk about the differences between employee satisfaction and employee engagement employee satisfaction is the extent to which the employment contract is fulfilled employees feel satisfied when basic hygiene factors are met these factors include pay benefits job training safety and the tools and resources to do the job other things that drive satisfaction are perks such as free lunch daycare or working from home satisfaction elements help to attract new employees and retain existing employees for example if your company offers the best health care benefits in the area youll probably receive more job applications and employees will be less likely to leave and forfeit their health plan employee satisfaction is very important because it creates the foundation upon which engagement can thrive employees must first be satisfied before they can be engaged we defined employee engagement as an emotional state where we feel passionate energetic and committed toward our w