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In today's discussion on "petit conflict resolution," a general manager of a small casual dining establishment shares a dilemma. After consulting assistant managers about promoting a specific employee to shift lead, they received negative feedback. The manager, still undecided, was later contacted by a different employee criticizing the potential promotion. The manager responded politely but firmly, indicating that discussing the matter outside of work hours was inappropriate and encouraged the employee to voice concerns in person at work. The intention is to handle the situation maturely to prevent further drama.