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In the latest episode of the Dental Claim Support podcast, Josh discusses the drawbacks of scanning Explanation of Benefits (EOB) into patient charts. Many dental offices mistakenly believe this practice enhances accessibility, but it poses significant risks, including potential HIPAA violations. Since EOBs often contain information for multiple patients, attaching them to individual records can lead to privacy breaches. Additionally, this practice is inefficient, wasting valuable time that front desk staff could better spend on tasks like insurance verification and patient care. Therefore, it's recommended to avoid scanning EOBs into patient charts to maintain compliance and improve operational efficiency.