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Eighty-two percent of U.S. consumers stop doing business with a brand due to poor customer service, highlighting the critical importance of customer satisfaction. Poor service not only leads to lost customers but also negatively affects sales and employee morale. To enhance customer satisfaction, it's essential to collect feedback throughout the customer journey, which is the purpose of customer satisfaction surveys. This tutorial demonstrates how to create effective surveys quickly using ProProfs Survey Maker, known for its versatility. The tool enables users to customize various survey types, settings, and obtain actionable feedback, helping to improve overall customer experience.