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hello and welcome to optinmonster in this video well teach you nine ways to collect customer feedback on your website getting feedback before problems arise is key to keeping our customers happy and for every happy customer theyll tell nine more so the results of your efforts will multiply the first way to collect customer feedback is to pop up a customer survey on your website one of the easiest ways to gather feedback is to take advantage of your website real estate with a survey pop-up make sure to display it on pages in to visitors who have shown engagement and interest in your content number two is to put a feedback button on your website having a feedback button or link such as the one shown here shows your customers that their opinion matters to you beyond that you will have a steady inflow of feedback from your customers from which you can learn grow and change number three is to offer an incentive if youre struggling to collect feedback consider giving survey participants