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An I-Team investigation reveals issues with a state-hired company tasked with helping homeowners save on energy costs through insulation work. Complaints have been mounting, raising concerns about the quality of services provided by contractors. Homeowners enrolled in the program, funded by surcharges on energy bills, have reported significant problems. One homeowner returned to find insulation strewn about her kitchen and a hole in her wall, leading to a costly and lengthy cleanup involving mold remediation. Another homeowner had to replace their roof due to negligence from contractors. The investigation prompts questions about oversight and accountability in ensuring homeowners receive quality workmanship.
