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In this webinar, the focus is on creating Excel templates within Microsoft Dynamics CRM. While CRM offers features like dashboards and charts for data visualization, there are times when users need to analyze data in Excel or create specific reports. Although CRM allows exporting data to Excel, this often results in a basic table that requires manual manipulation. This can be inefficient, especially for regular tasks or when multiple team members are exporting data. By developing Excel templates, users can streamline this process and reduce repetitive data handling, making it easier to generate consistent reports.