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its one thing to write a complaint letter its another thing to write a complaint letter and actually get something out of it when theres an issue im all for writing promptly and fixing problems as soon as possible but if youre triggered hold off are you outraged take a sec or two outrage is a serious condition taking a sec or two can help side effects of outrage can include losing your temper saying something you regret and most important not getting what you want once youve cooled from a boil to a simmer its time to write if you think youre writing a federal case forget it keep your letter brief if you pound out a ream of grievances do you really think the complaint is going to read the whole thing no a page or two should do open with one sentence about why youre writing and a second sentence laying out what you want then state the facts in chronological order then clearly state how your expectations were missed youve probably already done that with the company one two or t
