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Chef Amanda, with Dylan behind the camera, discusses the importance of creating an invoice to present a professional appearance and clarify expectations for both clients and employees. She emphasizes that clear documentation helps prevent mistakes. Amanda shares her own cookery order form, which she keeps at her desk for easy access. She highlights the efficiency of using this form when receiving phone inquiries and mentions a recent email from Mr. Joe Kelly. Additionally, she notes that their website includes a contact submission feature for clients to ask questions or request information.
