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In this mini writing workshop, Louis discusses how to write effective business letters, particularly focusing on delivering bad news, such as rejection letters. He acknowledges that sending such letters can be uncomfortable but emphasizes the importance of doing so with politeness and professionalism. Using a job rejection letter as an example, he notes that while a candidate may have an impressive resume, they may not be the right fit for the position. Louis plans to share tips that will help streamline the process and make it less unpleasant for both the sender and the recipient, ensuring the communication remains courteous and professional.
